As part of the Pflugerville Chamber staff, you have an incredible opportunity to work for a growing, fast-paced, and engaging non-profit membership association. As program manager, you’ll create new programs to keep our members involved, maintain the excellent programs we already have, and help promote tourism in Pflugerville. You’ll meet a lot of people, so it’s important to note that you’re our brand ambassador, making customer service always a top priority. We strive to provide value to all our members and visitors and expect our staff to produce nothing but the best in their work product and personal skills.

The right person for this job is a driven, highly motivated individual who can manage a variety of activities, develop new ones, and foster member engagement and volunteer participation. You’ll assist the CEO in establishing action plans which support the mission and are consistent with organizational goals.

We need someone who can think ahead to avoid disasters, so attention to detail is vital. The perfect candidate will be able to discern work priorities, problem-solve, meet deadlines, manage multiple projects, and stay on budget. 

We work quickly and sometimes navigate unexpected changes on a small budget, so you must be a team-player with a great sense of humor. We value professionalism, a strong work ethic, and honesty.

This is a part-time position with a minimum of 20 hours/maximum of 40 hours per week. Hours will be dependent on projects and responsibilities with some flexibility to work from home.

Think you’re the person we need on our team? Here’s the fine print with more details.

Qualifications:

• Independent, self-starter with excellent problem-solving, organizational, and analytical skills.

• Proactive problem-solving skills – Solve difficult problems by examining all sources for answers and look beyond the obvious to perceive potential problems.

• Knowledge of the purpose and philosophy of Chambers of Commerce and Visitors Centers

• Computer software skills (Word, Excel, Power Point, etc.)

• Social Media software skills (Facebook, Instagram, Twitter, LinkedIn)

• Demonstrate effective communication and coordination abilities with diverse personalities.

• Adapt to varying situations with professionalism and respect for others.

• Strong ability to multitask.

• Maintain strict confidential information acquired in this position.

• Practice exceptional customer service and teamwork at all times.

Responsibilities Required:

• Direct logistics, plan, coordinate and execute Chamber events, programs, meetings, and trainings from conception to evaluation. This includes all steps from beginning to end.          
  
  Monthly Events - Plan and execute the Monthly Luncheon and Morning Edition. Recruit speakers/topics, hire caterer, manage event registration webpage, organize the script and presentation, coordinate volunteers as needed, purchase supplies, and create agendas. Utilize social media to publicize events. 
  Annual Events – Plan the Chamber Banquet and Pfamily Pfestival and Chamber Expo. Work closely with the CEO to create strategies ensuring successful events. Responsible for carrying out the logistics of the events including communications, booth/ticket sales, programs/agendas, registrations, and donations. You will manage the volunteers assisting with various items.   

• Plan committee meetings and collaborate closely with committee chairs. Currently, this position works with two committees.
• ​Answer general inquiry messages from our membership and the public. This includes phone calls, emails, social media messages and walk-ins when open. Practice exceptional customer service and teamwork at all times.
• Develop communication strategies with the leadership team. Create social media posts/campaigns based on the strategies. You will work in Canva, and Hootsuite.
• Display excellent organizational skills and attention to detail. You will oversee multiple projects while setting appropriate priorities to achieve goals. We are currently allowing the flexibility of some remote work, and you will be required to use shared documents updating your progress.
• Responsible for updating sections of the newsletter relevant to your role. Currently our newsletter is produced in Constant Contact.
• Develop communication strategies for events and programs with the leadership team
• Develop budget proposals for chamber events and programs. Work within the budget given on each project and develop budget proposals during the budgeting process annually.  
• Maintain positive working relationships with our membership, Board of Directors, staff, and visitors with a focus on accomplishing the goals of the entire organization.
• Exhibit excellent communication skills, including writing, proofreading, and public-speaking. With a remote work environment, communication is a must!  
• Take the initiative to get things done, with minimal supervision. You may not be working your full hours in the office each week and will be expected to complete your work without continual supervision.
• Demonstrate an understanding of the Chamber’s value to the community and to its members and visitors.
• Update the Chamber website, as needed.
• Provide administrative support in the office, as needed.
• Run errands, including deliveries and purchases, as required with use of personal vehicles.
• Some lifting and carrying.
• Other duties as assigned.